British Columbia HVAC companies run on two very different calendars. On the southwest coast, mild wet winters and a growing share of heat pumps spread work across the year. In the Interior and the North, longer and colder heating seasons produce a sharp winter peak and a deeper spring dip. A useful BC dashboard starts by deciding which pattern you live in, then measures margin, labour and cash against it.
We are a KPI coaching service, not accountants and not an HVAC contractor. Bookkeeping and tax stay with your own CPA.
The BC market and its buyers
BC's heating mix is unusually split. Look at the 2023 household survey from Statistics Canada and the split is plain: gas heats 42% of BC homes as the main system, electricity 36%. That near-even split means many BC shops sell both gas furnaces or boilers and electric heat pumps, and the two job types rarely share a margin profile.
The largest markets sit in Metro Vancouver (Vancouver, Surrey, Burnaby, Richmond and Coquitlam), the Fraser Valley around Abbotsford, Kelowna in the Okanagan and Saanich on Vancouver Island. Condo and townhouse stock in the Lower Mainland adds strata and property-manager accounts, which pay on longer terms than homeowners.
What that means for your KPIs:
- Track gas replacements and heat-pump installs as separate job types. Equipment cost, install hours and callback patterns differ enough to hide each other in a blended figure. See gross margin by job type.
- Watch receivables over 60 days if you serve strata or commercial clients. Property-manager approvals can hold invoices for weeks.
Seasonality and the cash curve
On the coast, expect a gentler curve: heating calls from October to March, cooling and heat-pump installs in early summer, and a shoulder in spring that is real but shallower than on the Prairies. In Kamloops, Prince George or the Kootenays, the winter peak is steeper and the spring trough more pronounced.
A practical test: compare your April closing bank balance with your January one over the last two years. If April is less than half of January, plan your agreement visits and deposit policy as if you were an Interior company, whatever your address says. The cash-flow calendar guide shows how.
Programs that touch your numbers (as of October 2026)
For lower-income households, BC's main heat-pump support is the CleanBC Better Homes Energy Savings Program, with rebates tied to income level. Its rules changed for invoices dated on or after 6 July 2026, with some rebates removed and narrower eligibility at certain income levels. Programs change often, so confirm current terms directly with the administrator before quoting them to a customer.
For your dashboard, the point is timing and mix rather than the rebate itself:
- A narrower program can lower the share of heat-pump jobs or their average size. Watch replacement close rate and average install value month by month.
- If any program paperwork delays payment to you, note the expected receipt date in your cash map rather than the install date.
Regulators to know
Technical Safety BC licenses gas and electrical contractors and oversees gas, electrical, boiler and refrigeration safety in the province. We link to it for reference only; licensing and compliance questions belong with the regulator, not with us. WorkSafeBC and SkilledTradesBC also matter to labour costs and hiring, since certification rules shape who can work on which job.
Your CPA and the provincial body
Your books, tax filings and statements stay with your own CPA. In BC, the professional body for chartered professional accountants is CPABC. We do not refer to or name partner firms; we simply make sure your dashboard totals line up with what your CPA reports.
How we would set up a BC dashboard
For a typical Lower Mainland company we would add two lines to the standard twelve: heat-pump share of replacement revenue, and strata or commercial receivables over 60 days. For an Interior company we would add a weekly cash line from March to May. Everything else follows the owner dashboard checklist. Return to the areas hub for other regions, or call, text or email to start.
Frequently asked questions
Do BC rebate changes affect my margins?
They can affect your job mix and timing more than your margin. When rebate eligibility narrows, some homeowners delay or downsize projects. Track replacement close rate and average install value monthly so you see the effect early, and confirm program rules with CleanBC Better Homes.
Is the coast really less seasonal?
Usually flatter, not flat. Heat pumps that heat and cool spread demand across more months than a furnace-only business. Your own two-year cash history is the only reliable answer for your company.
Can you work with a BC company outside Vancouver?
Yes. We are based in Vancouver and meet clients by video call or in person, as well as by phone, text and email, wherever they are in the province.
Sources
- Statistics Canada Table 38-10-0286-01: primary heating systems and fuel (2026-10-23)
- CleanBC Better Homes: Energy Savings Program (2026-10-23)
- Technical Safety BC (2026-10-23)
- CPABC (2026-10-23)